Luno Australia Review: A Beginner-Friendly Crypto Exchange with Room to Grow
INVESTMENT PLATFORM REVIEWS
6/26/20253 min read


Luno, a global cryptocurrency exchange founded in 2013, has established a presence in Australia, offering a straightforward platform for buying, selling, and storing digital assets. Catering primarily to newcomers in the crypto space, Luno emphasizes simplicity, security, and regulatory compliance. However, its limited range of supported cryptocurrencies and certain fee structures may prompt more experienced traders to consider alternative platforms.
π§ Overview
Founded: 2013 (originally as BitX)
Headquarters: London, UK
Australian Office: Sydney
Global Reach: Operates in over 40 countries
User Base: Over 10 million users worldwide
Ownership: Subsidiary of Digital Currency Group
π‘ Key Features for Australian Users
AUD Support: Facilitates deposits and withdrawals in Australian Dollars via bank transfers and PayID.
Instant Buy/Sell: Allows quick transactions using debit or credit cards.
Recurring Purchases: Enables automated investments through the Repeat Buy feature.
Price Alerts: Offers notifications for specific cryptocurrency price movements.
Mobile Application: Provides a user-friendly app available on both iOS and Android platforms.
Educational Resources: Includes a Learning Portal with beginner guides and tutorials.
π Security Measures
Luno places a strong emphasis on security, implementing:
Cold Storage: Approximately 95% of customer funds are stored in offline, multi-signature wallets.
Two-Factor Authentication (2FA): Adds an extra layer of account protection.
Proof of Reserves: Demonstrates a 1:1 backing of customer assets.
Regulatory Compliance: Adheres to Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols.
While these measures enhance security, it's important to note that users do not hold the private keys to their wallets, which may be a consideration for those seeking full control over their assets.
π° Fee Structure
Luno's fees vary based on transaction type:
Instant Buy/Sell: Approximately 2% fee for transactions using the Instant Buy feature.
Exchange Trading:
Maker Fee: 0.10%
Taker Fee: 0.09%
Deposits:
Bank Transfers: Free
Card Payments: Subject to a small fee, particularly for amounts under $50 AUD.
Withdrawals: Free for amounts over $50 AUD; a $1.30 fee applies to smaller amounts.
These fees are competitive for casual users but may be higher than those on platforms offering more advanced trading features.
π Supported Cryptocurrencies
Luno offers a selection of popular cryptocurrencies, including:
Bitcoin (BTC)
Ethereum (ETH)
Ripple (XRP)
Litecoin (LTC)
Bitcoin Cash (BCH)
Solana (SOL)
Cardano (ADA)
Polygon (MATIC)
Uniswap (UNI)
Stellar (XLM)
Chainlink (LINK)
USD Coin (USDC)
While this range covers major assets, it is limited compared to exchanges that support hundreds of cryptocurrencies.
π± User Experience
Luno's platform is designed with simplicity in mind:
Interface: Clean and intuitive, suitable for beginners.
Mobile App: Highly rated on the App Store; slightly lower ratings on Google Play due to occasional performance issues.
Advanced Features: Lacks advanced trading tools such as margin trading, derivatives, or staking options.
The platform's straightforward approach is ideal for those new to cryptocurrency but may not meet the needs of advanced traders seeking comprehensive tools.
π Customer Support
Luno provides customer support through:
Help Center: Comprehensive FAQs and guides.
Email Support: Available for direct inquiries.
Live Chat: Accessible via the website and mobile app.
While support is generally responsive, some users have reported delays in issue resolution.
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π Exclusive Offer for Our Readers: Sign up to Luno Australia through Referral Codes Australia and get $75 worth of Bitcoin!
To claim your reward:
Use our Luno referral link when signing up.
Complete identity verification (KYC).
Deposit a minimum of $199 AUD into your Luno account.
Buy $199 worth of any cryptocurrency using that deposit.
Receive $75 in Bitcoinβusually credited the same day.
You can cash out immediately or keep investing with Luno!
π‘ Itβs one of the highest crypto sign-up bonuses in Australia and a perfect way to kickstart your crypto journey risk-free.
β Pros and β Cons
Pros:
User-friendly interface suitable for beginners.
Strong security measures, including cold storage and 2FA.
Supports AUD for deposits and withdrawals.
Competitive fees for casual trading.
Educational resources to assist new users.
Attractive referral program for Australian users.
Cons:
Limited selection of cryptocurrencies compared to other exchanges.
Lacks advanced trading features and tools.
Some users report delays in customer support responses.
Users do not control private keys to their wallets.
π Conclusion
Luno serves as a solid entry point for Australians venturing into cryptocurrency trading. Its emphasis on security, ease of use, and regulatory compliance makes it a trustworthy platform for beginners. However, those seeking a broader range of cryptocurrencies or advanced trading features may find Luno's offerings limited. Overall, Luno provides a reliable and user-friendly experience for those starting their crypto journey.
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